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FAQs
General
Consignor FAQ
Collectors Cube is a Singapore-based collectibles store offering curated collectible figures, blind boxes, designer toys, and limited-edition pop culture items for collectors and fans.
Yes. All items sold at Collectors Cube are 100% authentic and sourced from trusted suppliers, distributors, or verified consignors.
Yes. Selected items are available for pre-order.
Pre-order details such as estimated release dates, pricing, and delivery timelines will be clearly stated on each product page.
Please note: Pre-order release dates are subject to supplier changes.
Collectors can consign items with us by submitting a request through the Sell With Us or Book Online for Consignee page.
Once approved, items will be listed for sale, and payouts will be made based on agreed consignment terms.
Payout timelines and commission rates are outlined in our Terms & Conditions.
Payments are typically released after the item is sold and the return period has passed.
Returns and refunds are subject to our Refund Policy.
Due to the nature of collectibles, opened items, blind boxes, and pre-orders may not be eligible for returns unless the item is defective.
Orders are processed within the timeframe stated on the product page.
Delivery times vary depending on local or international shipping. Full details are available in our Shipping Policy.
Yes. Collectors Cube offers local and international shipping.
Shipping fees and delivery timelines will be calculated at checkout.
Yes. Blind box items are randomly selected, and specific characters or designs cannot be guaranteed.
Follow us on social media and visit our Events page for updates on TikTok Live sessions, live unboxings, exclusive drops, and giveaways.
You can reach us through the Contact page or via our official social media channels.
We aim to respond within 1–2 business days.
Yes. We take data protection seriously.
Please refer to our Privacy Policy for details on how your information is collected, used, and protected.
Pricing is discussed and agreed upon before listing.
Collectors Cube may recommend pricing based on market demand, condition, and current trends.
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